Returns & Exchanges
At Into the Whirled Yarn & Fiber Co., we want you to be completely satisfied with your hand-dyed treasures. If your order isn't quite what you expected, we accept returns on unused, original-condition items within 30 days of purchase.
Return Process
- 1.Verify Eligibility
Ensure your yarn or fiber is in its original packaging, including tags and ties, and has not been wound, knit, or drafted.
- 2.Contact Support
Email our studio team with your order number and reason for return to receive a Return Authorization and the correct shipping address.
- 3.Package Securely
Place the items in a moisture-proof mailer or box to protect the fibers during transit and include a copy of your original packing slip.
- 4.Receive Refund
Once we receive and inspect your return, we will issue a refund to your original payment method, minus any applicable shipping fees.